Privacy Policy

Akonita Pty Ltd is an Australian company that builds AI systems, prototypes, and software products. When we refer to “personal information”, we mean information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether it is recorded in a material form or not.

We collect only the information we need to respond to you and deliver our services. This may include:

• Contact details you provide, such as your name, email address, and phone number.
• The contents of enquiries you submit through our website forms or by email.
• Business information you share with us during an engagement, such as project briefs and requirements.
• Technical information collected automatically, such as IP address, browser type, device information, and pages visited (see Cookies and analytics below).

We collect personal information directly from you when you:

• Submit an enquiry through our website or contact us by email or phone.
• Engage us to provide services.
• Subscribe to communications or respond to a survey.

We may also collect information automatically through cookies and analytics tools as described below. Where practicable, we collect information directly from you rather than from third parties.

We use the information we collect to:

• Respond to your enquiries and provide information you have requested.
• Deliver, administer, and improve our services.
• Communicate with you about our work, where you have opted in to receive such communications.
• Meet our legal and regulatory obligations.

We do not sell or rent your personal information to third parties, and we will not use it for a purpose unrelated to the reason it was collected without your consent.

We use cookies and similar technologies to understand how our website is used and to improve your experience. We also use analytics services (including Google Analytics) that collect aggregated, non-identifying information about site usage. You can control cookies through your browser settings; disabling cookies may affect some functionality on our site.

We may disclose your personal information to:

• Service providers who assist us in operating our website and delivering our services (for example, hosting and analytics providers), subject to confidentiality obligations.
• Professional advisers, where reasonably necessary.
• Regulators or law enforcement, where required or authorised by law.

We take reasonable steps to ensure any third party we disclose information to handles it in accordance with this Privacy Policy and applicable privacy law.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to request access to, and correction of, the personal information we hold about you. You may also request that we delete your personal information, where permitted by law. If you have a complaint about how we have handled your personal information, please contact us using the details below and we will respond within a reasonable time.

Some of the service providers we use may store or process data outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure it is handled consistently with Australian privacy law.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: contact@akonita.com
• Phone: +61 (4) 7848-4040
• Address: Victoria, Australia